Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK

Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK by John S. Oakland epub pdf fb2

Title: Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK
Author: John S. Oakland
ISBN10: 3540528326
ISBN13: 978-3540528326
Publisher: Springer; 1 edition (July 13, 1990)
Language: English
Subcategory: Management & Leadership
Size PDF: 1330 kb
Size Fb2: 1874 kb
Rating: 3.6/5
Votes: 426
Pages: 168 pages
Other Format: azw doc lrf lit

Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK by John S. Oakland


pdf epub fb2 djvu



Total quality management is perceived as one of the most important management issues of the 1990s. An effective TQM programme offers increased productivity, better supplier relations, satisfied customers and greater profitability. Implementing a TQM programme, the text claims, will change a company's attitudes, hierarchy and culture. This volume includes papers which have been presented on the occasion of the 3rd International Conference on Total Quality Management.