Quantum Quality: Quality Improvement Through Innovation, Learning and Creativity

Quantum Quality: Quality Improvement Through Innovation, Learning and Creativity by William C. Miller epub pdf fb2

Title: Quantum Quality: Quality Improvement Through Innovation, Learning and Creativity
Author: William C. Miller
ISBN10: 0527917192
ISBN13: 978-0527917197
Publisher: Quality Resources (December 1993)
Language: English
Subcategory: Management & Leadership
Size PDF: 1660 kb
Size Fb2: 1537 kb
Rating: 3.6/5
Votes: 497
Pages: 208 pages
Other Format: mobi doc azw lrf

Quantum Quality: Quality Improvement Through Innovation, Learning and Creativity by William C. Miller


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Now that everybody's got the quality message, the stakes are higher, merely keeping quality consistent is no longer enough. Companies now want to take quantam leaps in quality improvement. How do they do this? According to William C. Miller, they need a "new paradigm for quality which embraces yet expands beyond Quality Assurance and Total Quality Management". He calls the growing movement "Quantum Quality". Miller's book lays a foundation for bringing this new model into an organization. He explains how to integrate Total Quality with learning, creativity and innovation.