Total Quality Management for Schools (Educational Management Series)

Total Quality Management for Schools (Educational Management Series) by Malcolm S. Greenwood, Helen J. Gaunt epub pdf fb2

Title: Total Quality Management for Schools (Educational Management Series)
Author: Malcolm S. Greenwood, Helen J. Gaunt
ISBN10: 0304329967
ISBN13: 978-0304329960
Publisher: Continuum Intl Pub Group; First Edition edition (September 1, 1994)
Language: English
Subcategory: Management & Leadership
Size PDF: 1523 kb
Size Fb2: 1378 kb
Rating: 4.4/5
Votes: 399
Pages: 238 pages
Other Format: docx txt mbr doc

Total Quality Management for Schools (Educational Management Series) by Malcolm S. Greenwood, Helen J. Gaunt


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Total Quality Management (TQM) offers a new way of looking at school management, and a new definition of quality, by identifying and examining the needs of customers, both internal and external. The authors of this book argue that TQM can produce good managers for schools, and seek to satisfy school personnel that the principles of good management are common to all types of organizations.